Penny Posted July 3, 2017 Share Posted July 3, 2017 I haven't had any Cableonda TV in 24 hours. Friends in David say they haven't had it for 36 or more hours. They called the company and were told that TV was out all through Panama. Is that true? Will they credit our bill for the outage??? Ja, ja. Quote Link to comment Share on other sites More sharing options...
Hil Posted July 3, 2017 Share Posted July 3, 2017 (edited) No outage here in Boquete. Watched it all weekend. Watching TVN right now. Edited July 3, 2017 by Hil Quote Link to comment Share on other sites More sharing options...
Bud Posted July 3, 2017 Share Posted July 3, 2017 El Santuario area is not experiencing any problems with CableOnda television. (Had some Internet outages on Friday and Sunday, but TV is fine.) Quote Link to comment Share on other sites More sharing options...
Keith Woolford Posted July 3, 2017 Share Posted July 3, 2017 (edited) 1 hour ago, Penny said: I haven't had any Cableonda TV in 24 hours. Friends in David say they haven't had it for 36 or more hours. They called the company and were told that TV was out all through Panama. Is that true? Will they credit our bill for the outage??? Ja, ja. You might try disconnecting ALL cables from the modem, including the incoming signal, and waiting at least 30 seconds before reconnecting. Edited July 3, 2017 by Keith Woolford Quote Link to comment Share on other sites More sharing options...
Moderators Moderator_02 Posted July 3, 2017 Moderators Share Posted July 3, 2017 2 minutes ago, Keith Woolford said: You might try disconnecting ALL cables from the modem, including the incoming signal, and waiting at least 30 seconds before reconnecting. Be sure to include the power cable in the disconnect scheme as well. Quote Link to comment Share on other sites More sharing options...
Penny Posted July 3, 2017 Author Share Posted July 3, 2017 I tried disconnecting the power from all 3 of my cable boxes. Could only get one of the 3 to power up again. Very strange. Maybe there was a power surge that blew out two of them. Will take the two non-responsive boxes in to CableOnda and have them replaced. I got off on the wrong track because my friends in David had told me that CableOnda had told them there were nation-wide TV outages. Quote Link to comment Share on other sites More sharing options...
Keith Woolford Posted July 3, 2017 Share Posted July 3, 2017 Did you try powering them up by plugging them in to a different outlet? 10 minutes ago, Penny said: Could only get one of the 3 to power up again. Quote Link to comment Share on other sites More sharing options...
Penny Posted July 3, 2017 Author Share Posted July 3, 2017 Yes, I moved them around to different outlets in the house. The power light would go on for a second and then off again and wouldn't come up again. I took my one good box and put it into my bedroom where 99% of my television watching happens. Quote Link to comment Share on other sites More sharing options...
MarieElaine Posted July 3, 2017 Share Posted July 3, 2017 My Cable Onda is working fine with the usual down times of a few minutes and that unbearably long reboot that takes place after the cable comes back up. I hope you do not have an electrical problem Penny. Quote Link to comment Share on other sites More sharing options...
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