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Getting a router to work


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I bought a wireless AC1200 router, dual band 2.4 and 5 GHz.  It also uses wireless N.  My older devices (Kindle Fire 5 and android TV box) should at least be able to connect to the 2.4 N, but they aren't doing it.  They can connect to the router, but cannot make an internet connection.  They enter an endless loop of "Authenticating..."  Does anybody know if there is an adjustment to make these work?

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