I have had very good luck with the Box Shop. I ordered last night from Amazon and requested the smallest possible package to avoid volumetric charges and they said they would. This was done without a phone call. Go to your account, then help, then more help, then brief description.
Your Account
Amazon.com
Message From Customer Service
Hello,
I understand your concern regarding the packing.
To make this right for you,I've forwarded the request to our packaging department and I know they will take the necessary action to pack your items in smallest possible package.
If you've charged for volumetric forwarding charges, Please let us know and we will help you with a full refund.
Please visit the following link to provide the information we requested: http://www.amazon.com/contact-us
Thanks a lot for your kind patience! We value your business a lot, and look forward to seeing you again soon!
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Best regards,
Athira Biju.
Amazon.com