So sad to see members here think that there is some kind of special treatment for Valle Escondido residents. Any person living in the Boquete area, including those who happen to live in VE, could call Alto al Crimen at any time to request emergency services. The only difference now is that one of the first calls calls the "911" operator makes prior to calling the appropriate agency is to notify the full time security guards that are always on duty. As stated in my earlier reply, there are many residents of Valle Escondido that are not fully fluent in Spanish. There are many that are. There are also many Panamanian families that have homes in Valle Escondido their home. To make a statement that somehow a new partnership between security and a "911" system is indicative that VE is "an exclusive, English-only enclave" and "perhaps that is what they want to promote" demonstrates pure ignorance and is insulting.
Real simple example of how this would work; A VE resident who is not fluent in Spanish calls ACC stating thet their significant other is having a heart attack and to please send help. The "911" operator calls VE security first so a trained guard can immediately respond in the dedicated patrol vehicle with the first aid kit, Oxygen, and defibrillator to the house. Then the "911" operator calls the ambulance and it responds and is met at the front gate to be escorted to the location of the emergency.
How does this arrangement in any way mean "that a particular neighborhood is getting special treatment"? Sad to see individuals take something positive and try to spin it against ACC. For the record BCS is happy to provide our phone numbers to Rodney Direct so any of his subscribers living in VE could get the same exact response.